8tee Hair Accessories
1. What types of hair accessories do you offer?
We offer a wide variety of accessories including scrunchies, hair clips, headbands, barrettes, claw clips, and more — all designed to suit different hair types, styles, and occasions.
2. Are your accessories suitable for all hair types?
Yes! Our products are designed to be gentle yet secure, making them suitable for straight, wavy, curly, and textured hair. If you’re unsure what works best for you, feel free to contact us for recommendations.
3. How can I place an order?
Simply browse our website, add your favorite items to the cart, and proceed to checkout. We accept major credit/debit cards and secure payment options.
4. Do you offer international shipping?
Yes, we ship worldwide! Shipping fees and delivery times will be calculated at checkout based on your location.
5. How long does delivery take?
- Domestic: 3–7 business days
- International: 7–14 business days
Delivery times may vary slightly during busy seasons or due to customs processing.
6. Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a confirmation email with a tracking link to monitor your delivery.
7. What’s your return policy?
We accept returns within 14 days of delivery for unused, unworn items in original packaging. For hygiene reasons, worn accessories are not eligible for return. Please refer to our Return & Refund Policy for full details.
8. What if I receive a damaged or wrong item?
Oh no! Please email [email protected] within 7 days with your order number and a photo of the item. We’ll send a replacement or issue a refund right away.
9. Do you offer gift wrapping or custom packaging?
Yes! You can add gift wrap and a personalized note at checkout — perfect for birthdays, holidays, or special surprises.
10. How can I contact customer support?
You can reach us anytime at:
📧 [email protected]
📞 +84-987-421-539